Personal Accounts - Security Best Practices

At Alchemy, your security is our top priority. To help protect your personal information and accounts, we recommend following these best practices:
Use Strong, Unique Passwords
Create a password that is long, random, and unique to every account.
Avoid using the same password across multiple accounts.
Consider using a reputable password manager to store and generate secure passwords.
Enable Two-Factor Authentication (2FA)
Always enable 2FA on your Alchemy account and any connected services.
We recommend using an authenticator app (like Google Authenticator or Authy) instead of SMS for stronger protection.
Stay Alert for Phishing Attempts
Never click on suspicious links or open unexpected attachments.
Alchemy will never ask for your password, 2FA code, or private keys via email, text, or phone call.
Always double-check email sender addresses and website URLs.
Alchemy employees and recruiters will never ask you to run command line prompts.
Secure Your Devices
Keep your device's operating system, browsers, and apps updated to the latest versions.
Use strong device passcodes and enable security features like Face ID or fingerprint authentication.
Use Trusted Networks
Avoid accessing sensitive accounts over public Wi-Fi without a VPN (Virtual Private Network).
Ensure your home and work networks are secured with strong passwords.
Monitor Your Accounts
Regularly check your account activity for any unusual behavior.
Set up account alerts where possible to be notified of changes or login attempts.
Backup Your Recovery Information
Store your recovery codes, backup keys, and other important security information offline and securely.
Consider writing them down and storing them in a secure location like a safe.
Be Careful With Third-Party Apps
Only integrate apps and services that you trust and verify.
Review app permissions regularly and revoke access you no longer need.
Report Suspicious Activity Immediately
If you notice any suspicious activity or believe your account may have been compromised, contact Alchemy Support immediately.
Stay Calm and Think Before Acting
If you receive a security alert, suspicious message, or think something is wrong, don’t panic.
Take a moment to slow down and verify the situation through official channels.
Scammers often try to create a sense of urgency to rush your decisions — trust your instincts and proceed carefully.