Billing Questions | Alchemy Support

Billing

Filter by categories

Getting Started

General Questions

Reinforced Transactions

Subscription API

Wallet Services

What is this $5 charge from upgrading to Pay As You Go (PAYG)?

Learn more about the $5 pre-authorization hold that will be refunded.

Why did I get my account suspended?

Learn why your account got suspended and read more about how to resume services and prevent it in the future.

How can I resume my service after being suspended?

Learn how to restore your service after being suspended due to delinquent invoices.

How does Alchemy bill me for my usage?

Learn how Alchemy bills you for your usage each month and why you might get multiple invoices per monthly billing cycle.

Where can I see and pay my invoices?

Discover easy invoice management with Alchemy! Log in now to view and pay your bills directly from the Dashboard.

How do I update my payment details?

Discover how to easily update your payment details on Alchemy! Log in and navigate to your Alchemy Dashboard to manage your credit card information and billing address efficiently.

How can I view my usage history?

Learn how to access your usage summary on Alchemy and explore both current and historical data effortlessly!

How can I set alerts and max on-demand spend limits?

Manage your Alchemy budget efficiently! Learn how to set spending alerts and establish maximum on-demand spend limits!

How to Track Spending and Avoid Being Overcharged

Manage Alchemy costs effectively: Learn how to set email alerts and spend limits via the Dashboard to control your consumption!

Can I upgrade my subscription plan?

Learn how to easily upgrade to Alchemy Growth or Scale tier through the Dashboard and how to reach our sales team for Enterprise tier!

1 2

Support banner background

Not finding what you need?