Product Manager
Alchemy
Kyle Zhang
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Billing
How can I resume my service after being suspended?
Learn how to restore your service after being suspended due to delinquent invoices.
Billing
How does Alchemy bill me for my usage?
Learn how Alchemy bills you for your usage each month and why you might get multiple invoices per monthly billing cycle.
Billing
What is this $5 charge from upgrading to Pay As You Go (PAYG)?
Learn more about the $5 pre-authorization hold that will be refunded.
Billing
Why did I get my account suspended?
Learn why your account got suspended and read more about how to resume services and prevent it in the future.